Single sign on problem summary

This paper introduces some error reports and solutions in single sign on.

1. automatic logout

Problem description:

Single sign on cannot be checked to keep login status. Sometimes it will automatically exit after logging in for a period of time.

Solution:

Enter the data decision system and set the "login timeout" in the platform "Manage > System > Login", as shown in the following figure:

2. single sign on failure in IE browser

Problem description:

The single sign on of the user on the IE browser fails, but the single sign on can be normal when the debugging mode of the IE browser is enabled.

Cause analysis:

Use console.log() prints the debug information. This code is not executed by default in IE browser. It is only effective when the debugging tool is opened in F12.

Solution:

You can log in normally by masking the code for printing the log. As shown in the following figure:

3. single sign on failure in Intranet Environment

Problem description:

Single sign on fails in Intranet environment.

Cause analysis:

If the JS file is referenced in the single sign on code, it cannot be effective in the Intranet environment. As shown in the following figure:

Solution:

Download the JS file locally and modify the corresponding path. Take Ajax cross domain asynchronous single sign on as an example:

1) Visit the link on the right: download each version of jquery and download the corresponding jquery file in the code.

2) Put the jquery.min.js file in the downloaded file into%BI_HOME%\webapps\webroot, as shown in the following figure:

3) Modify the path of jquery.min.js file in the HTML file, as shown in the following figure: