Admins often encounter scenarios in which passwords are forgotten or need to be modified.
You (the super admin) can modify the value of the SystemConfig.serverInit parameter in the FINE_CONF_ENTITY table in the FineDB database to fail.
Restart FineDataLink after modification to apply the change.
success: The initial platform setting is completed.
fail: The initial platform setting is not completed.
This operation is risky. Perform the operation carefully to avoid causing irreversible consequences.
Free users can learn specific operations in Community Forums.
Paid users can contact technical support. To contact technical support personnel, you can send an email to international@fanruan.com or click the icon in the lower right corner at https://help.fanruan.com/finedatalink-en/.
Log in to FineDataLink, click the username in the upper-right corner, and then click Account Setting, as shown in the following figure.
Modify the password following the prompt, click OK, and click Complete. In this case, the password is successfully modified.
FineDataLink has improved the security of the password change API. When you change the password, you must enter the original password for verification.
1. The correct previous password must by entered within five attempts. After the first wrong password input, it prompts "Wrong password. The account will be locked after wrong passwords are entered for 4 more times."
2. If you continue to enter a wrong password after five wrong inputs, it prompts "You have input incorrect passwords for too many times. Re-try it in 15 minutes or contact the administrator."
You can wait 15 minutes and try again, or change your password by referring to the "Password Reset upon Password Forgetting" section of this document. After that, you can log in to the system with the new password.
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