User Modifying/Resetting Password

  • Last update:September 13, 2021
  • I. Overview

    1. Version

    Report Server Version
    Function change
    10.0-
    10.0.16The password will be locked if the old password is entered incorrectly for too many times.


    2. Function introduction

    Users often encounter "forget password" and "change password" scenarios.

    This article will provide different solutions for different users.


    II. Change password

    1. Self modification

    Log in to the decision-making platform, click the name in the upper right corner and click "account settings", as shown in the figure below:

    1.png

    Modify the password according to the prompt, click OK, and click Complete. The password is modified successfully.

    2.png


    2. Reset password of super administrator

    Note: this synchronization is irreversible!

    This method is only available for synchronous users.

    Open the database file corresponding to the server data set of the synchronous user, find the user's account and password, and modify the password. As shown in the figure below:

    Log in to the decision-making platform, click Manage > User > All users > Synchronized User Management > synchronize now, as shown in the figure below:


    At this time, users can use the new password to log in the decision making platform.


    III. Forget password

    1. Modifying FineDB

    Super administrator needs to modify the value of SystemConfig.serverInit to false in the table FINE_CONF_ENTITY in FineDB.

    Note: this operation is dangerous, please contact technical support for assistance, do not modify it without authorization, causing irreversible consequences!


    2. Self modification

    After "password policy settings" is turned on, users who forget their password can modify their password through SMS/email during login. As shown in the figure below:

    5.png


    3. Reset password of super administrator

    The administrator logs in to the decision-making platform, clicks manage > User, finds the user, and then clicks Edit > generate user password > copy PWD > OK, as shown in the figure below:

    Users can use the randomly generated password to log in the decision-making platform. After logging in, click the name in the upper right corner and click "Account settings", as showed in II.1 self modification.


    4. Modify password of super administrator

    This method is only available for synchronous users.

    The step is same as II.2 Reset password of super administrator.

    IV. Precautions

    If JAR package in 10.0.16 and later, the report project has improved the security of the "change password interface".

    When you change the password, you need to enter the old password for password verification.

    1) Limit the input of the correct old password to 5 times, and error will be reported if the input error: The old password is wrong, it will be locked after entering the wrong 4 times

    2) If you entered the wrong old password five times, you are prompted: Too many incorrect passwords, please try again in 15 minutes

    Users can wait for 15 minutes and try again. Or contact the super administrator. The super administrator can refer to Section III.3 of this article to help the user change the password. The user can use the new password to log in.

    Attachment List


    Theme: Decision-making Platform
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