Login Failure Caused by Token Reading Failure

Version

Problem

The error message indicating that the login information has expired (error code: 21300019) is displayed during login.

Cause

After items such as HttpOnly and the domain name are set in the project environment, the frontend cannot read the token from the cookie. Thus, the token cannot be written into the header.

If you perform login operations such as cross-domain login or background SSO, the login is unsuccessful because the backend fails to read the token for identity validation.

The super admin can set ServerConfig.tokenFromCookie in the fine_conf_entity table to true and restart the server.

For details about how to modify field values in FineDB databases, see FINE_CONF_ENTITY Visualization Configuration.

The following table describes the parameters and corresponding values.