Managing Alert Tasks

  • Last update:  2023-09-01
  • Overview

    This document is applicable to users who have installed the Data Alert plugin to learn how to manage alert tasks.

    Application Scenarios

    For an enterprise with multiple alert tasks, the super admin can manage user-created alert tasks to prevent users from creating duplicate alert tasks and reduce management costs.

    The Data Alert plugin allows users to subscribe to existing public alert tasks, reducing duplicate creation and improving work efficiency. It also allows users to monitor and manage the tasks and alert to-do tasks created by themselves.

    Where to Set

    1. On the dashboard preview page

     1.png

    2. On the System Management page

     2.png

    Role Restriction

    Different roles have different permissions.

    • Users can manage Alert I Created, Alert I Received, and Alert To Do Center.

    • Admins can also manage Alert Created by Other Users, in addition to the above tab pages.

     3.png

    Managing Alert Tasks

    Alert I Created

    The Alert I Created page is shown in the following figure.

     4.png

    You can view historical trend charts, preview templates of alert tasks, and delete alert tasks. Click the historical trend chart icon to view different display effects according to different triggering conditions, as shown in the following figure.

     5.png

    Triggering Condition

    Display Content

    More than/Less than

    Value limit, including maximum and minimum values

    Equal to/Not Equal to

    Number of values meeting triggering conditions

    More than/Equal to and Less than/Equal to

    Value limit, including maximum and minimum values

    Between/Not Between

    Value limit, including maximum and minimum values

    Contains null and Does not contain null

    Number of values meeting triggering conditions

    Alert I Received

    The alert task receiver can view historical trend charts of tasks, preview templates, and unsubscribe from alert tasks in Alert I Received. (Users set as the receiver in an alert task cannot unsubscribe from the alert task.)

     6.png

    Processing Alert Tasks

    Alert To-Do Center: view the processing status and estimated resolution time of relevant alert tasks, as shown in the following figure.

    Resolving: tasks being processed

    Delay: uncompleted to-do tasks within the expected resolution time

    Different roles have different permissions for alert tasks. Other alert task receivers can only view the progress and related information of alert tasks. Responsible persons of alert tasks can delay tasks and resolve tasks after completion.

    iconNote:
    For tasks created by others, the creator cannot resolve or delay them.

     7.png

    The following table explains the functions mentioned above.

    Number

    Function

    Explanation

    1

    Preview dashboards.

    Click the preview template icon to go to the dashboard preview page.

     8.png

    2

    Remarks

    Other users can view alert task remarks added by the responsible person.

     9.png

    3

    Delay alert tasks.

    Click the delay icon to delay the estimated resolution time.

     10.png

    4

    Solve alert tasks.

    Alert tasks solved by the responsible person are removed from the creator's Alert To-Do Center.

    You can query completed alert tasks by entering their names in the search box.

    11.png 

    Permissions of the Super Admin

    Viewing and Managing Alerts Created by Other Users

    1. The super admin can delete alert tasks created by other users, and view templates and historical trend charts of alert tasks in Alert Created by Other Users. For details, see section "Alert I Created".

     12.png

    2. The super admin can view the resolution status and estimated resolution time of alert tasks created by other users in Alert To-Do Center.

     13.png

    Configuring APIs

    The super admin can click the alert settings icon to manage third-party alert apps.

    14.png

    Attachment List


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