Overview
Version
Report Server Version | Functional Change |
11.0.5 | Added the description and solution of the error code 21300019. |
Problem
The error message "Login information has expired (Error code: 21300019)." is displayed in a pop-up window during login.
Reason
After items such as HttpOnly and the domain name are set in the project environment, the frontend cannot read the token from the cookie, thus the token cannot be written into the header.
If you perform login operations such as cross-domain login or backend single sign-on, the login is unsuccessful because the backend fails to read the token for validation.
Solution
The super admin can set ServerConfig.tokenFromCookie in the fine_conf_entity table to true and restart the server.

The following table lists parameter and corresponding values.
Parameter Name | Parameter Value |
ServerConfig.tokenFromCookie | Boolean.
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