User Notification

  • Last update:July 10, 2025
  • Overview

    Version

    Report Server Version

    11.0

    Function Description

    • This function allows the administrator to automatically notify the added users of the corresponding account names and initial passwords, saving the administrator from notifying the users.

    • The function satisfies varying security-level requirements through flexible password policy configurations.

    Email Notification After Adding a User

    If you select Email Notification After Adding User, when the administrator adds a user and sets an email address for the user, the system will automatically send the user an email to invite the user to log in to the system after successful adding.

    Setting a Sender Account

    An email sender must be set. Otherwise, emails cannot be successfully sent.

    Log in to the decision-making system as the admin, choose System Management > System Setting > Mailbox, add a sender, set System Default Sender, and click OK, as shown in the following figure.

    iconNote:

    1. The configuration steps may vary depending on the mail server. For details, see Email Service.

    2. After configuration, click Send Test Mail to check whether the email is available.

    1.png

    Enabling the Setting Item

    Choose System Management > User Management > Global Setting, and enable Email Notification After Adding User, as shown in the following figure.

    2.png

    Adding a User

    Choose System Management > User Management > All Users, and add a user, as shown in the following figure. You must set an email address for the added user. Otherwise, the email notification cannot be triggered.

    iconNote: 
    The email notification can be triggered for an added user with a specified email address, but cannot be triggered for an imported user or synchronized user.

    Effect Display

    After you add a user successfully, the added user will receive a notification email for reminding the user to log in to the decision-making system, as shown in the following figure.

    4.png

    Email Notification After Resetting Password

    If you select Email Notification After Resetting Password, when the administrator resets a password, the system will automatically send the corresponding user an email for notifying the user of the password resetting.

    Setting a Sender Account

    The administrator first needs to set a sender used to send the email, as shown in the following figure. For details about the setting procedure, see Email Service.

    5.png

    Setting a Receiver Email Address

    The administrator must configure an email address for the user. Otherwise, the email cannot be successfully sent.

    6.png

    Enabling the Setting Item

    Choose System Management > User Management > Global Setting, and enable Email Notification After Resetting Password, as shown in the following figure.

    7.png

    Resetting the Password

    The administrator can reset the user password, as shown in the following figure.

    8.png

    Effect Display

    After a user password is reset, the user receives the notification email, as shown in the following figure.

    9.png

    Attachment List


    Theme: Decision-making Platform
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